Help for Seniors

Help at mealtimes

Their presence gives rhythm to the day and helps to fight against the feeling of isolation.  Helping with meal preparation makes it possible to invite family and friends again and reconnect with the threads of a richer social life. 

If required, Viveo home assistants can prepare breakfast, lunch and dinner; they can also do the shopping

Viveo assisstants are also trained to help with meal times (breakfast, lunch and dinner).
Their home support ensures:

• Regular mealtimes
• Rehabilitation assistance (relearning simple gestures after a trauma)
• A psychological support (breaking the feeling isolation)
• Peace of mind for those around you

Hygiene assistance

Viveo offers the intervention of a home assistant specifically trained in the profession of toilet assistance.  Our Vie Viveo assistant assists those whose simple everyday actions at key moments (going to bed, getting up or washing up) become too difficult.

This hygiene assistance service is unique and requires special skills and know-how.  The initial and ongoing training of our employees is equally key to accomplishing these tasks while respecting the privacy of the recipient.  The technical questions related to the support to be provided or the required protocols as well as any psychological questions are inter linked.  This, know-how and interpersonal skills make it possible for them to adapt their approach towards physically weaker individuals and above all to clearly understand what care to take according to the various pathologies identified.

This step to precisely identify your needs will be indicated in any intervention proposal at your home, and will be presented to you directly by the referent seconded to your area.  Call your agency for more information.  We can of course come and meet you for a (free) needs assessment your request. 

Toilet assistance service:

A very frequent need encountered by our beneficiaries, toilet aid is a special service for which family carers, for obvious reasons of privacy, prefer to delegate the task.
Viveo offers flexible and quick services adapted to the needs of each one whilst respecting their privacy. 
The intervention of a home life assistant is the best solution.  Specifically trained, technically and psychologically, our Viveo assistant comes to your home every day of the year, according to the agreed frequency and formalised with you or any other representative of your choice.  Toilet assistance can be used in conjunction with other tasks carried out outside the home by the carer or for housework such as cleaning and/or ironing.

Help service for getting up and going to bed

The sunrise and sunset are two key moments in the day of a dependent person whose functional mechanisms need support to get underway.  At the time chosen by the beneficiary,  a trained and qualified Viveo assistant  brings all her skills to limit the challenges of these actions (late bedtimes and early risers).
As with Toilet assistance, these interventions can be carried out at your request, assistance for the maintenance of the home preparation of meals and / or assistance with mealtimes.  Additionally our employees can use specialised handling equipment or mechanical beds that are in good working order.  Thus our beneficiaries feel secure and the passage to atypical hours limit the feeling of isolation often felt by the elderly and / or dependent.

Home maintenance

Viveo offers the intervention of a specially trained assistant to facilitate daily life.  She can do all types of housework: cleaning, ironing, laundry and can adapt to the specific needs of the individual.  She can also, according to requirements, do the shopping, meal preparation…

Travel and support

With age or after eye surgery, reading and writing can become difficult.  Therefore, reading letters and responding can be problematic.  Viveo offers administrative home help, to help vulnerable people manage their mail and documents  (excluding management of bank accounts and assets).  In addition to this service, and with age, each beneficiary will need to consult, more often, their attending physician, their physiotherapist or their laboratory analysis.  Numerous trips that may require the support of a Vie Viveo Assistant for who this aspect of the profession is totally pwithin their area of competence.  Less serious but just as essential, accompanied trips to the hairdresser, the museum or the bridge club can also be entrusted to our home helpers.

Step 1 :

You meet the Viveo sector coordinator at your home or in our premises, and together assess your needs and wishes for support.  This needs assessment visit (VEB) is free!  During the VEB, each beneficiary can discuss:

• The nature of the services provided
• Possible sources of funding (APA, PAP, PCH, mutuals, etc.)
• The profile of the carers offered by Viveo (recruitment, training, etc.)
• Tools for optimising the coordination of services at your home (iPhone / Android applications, online service management, liaison book between medical  and non-medical professionals, etc.)

Step 2 :

Your agency offers you a Personalised Support Project at your home; this tool, which is free, will take a detailed compilation of your needs and proposes for you, your Individual Support Documen (DIPC). 

Step 3 :

Presentation of your Life assisstant by your agency and start of your support.  Viveo follows you individually and changes its services according to your new constraints (reassessment of assistanceplans, new needs, etc.)